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ECHO Community Healthcare is a Federally Qualified Community Healthcare Center that provides primary care and outreach services for everyone: The insured, uninsured, under-insured and homeless. We currently employ over 130 dedicated team members who truly embrace the mission of serving and making a difference in the lives of others in a positive, supportive and collaborative environment. We serve a population of approximately 15,000 and provide various clinical and community health services at four full time locations.

As a Federally Qualified Healthcare organization, we participate in the Bureau of Health Workforce (BHW) tuition loan repayment program.

ECHO Community Healthcare is committed to creating the best possible work environment for our employees and offers a competitive compensation and benefits package including Medical, Dental, Vision, PTO, Basic and optional life insurance, EAP, 403(b) with employer match.

 

AVAILABLE POSITIONS

  

  

 PHONE AGENT

This position is full time and located at 25 Division Street.

Job Summary:

This position is responsible for answering incoming calls and properly directing those calls, scheduling appointments and providing the proper follow-up.

Qualifications:

• High school diploma / GED

• Ability to work in a high volume call environment

• 3 years of excellent customer service experience

• Ability to multi-task

• Prior clinic environment preferred

• EMR experience (using EPIC) preferred

Enrollment Case Manager (Navigator)

This position is full time and located at our Main Campus Clinic - 315 Mulberry Street.

Job Summary:

Provides coordinated and collaborated case management services to clients of ECHC. Particular attention and time will be spent in obtaining eligibility entitlements; procuring appropriate health benefits through the insurance exchanges, Medicare, Medicaid, Hoosier HealthWise, Healthy Indiana, VA, etc.

Qualifications:

• Bachelor's degree in human services or its equivalent in a human service related field

• 1 - 2 years of community or social service experience

• Experience with homeless/indigent population helpful

• Experience and/or training in substance abuse education, referrals and treatment preferred

PHONE NURSE

This position is full time and located at our Main Campus Clinic - 315 Mulberry Street.

Job Summary:

The phone nurse assumes responsibility and accountability for the patient incoming telephone calls. Duties include but are not limited to: telephone assessments, scheduling patients and collaborating with the clinical staff.

Qualifications:

• RN / LPN

• A degree from an accredited nursing program

• Current valid Indiana Nursing License

• 2 - 3 years pediatric experience for the part time pediatrics position

• EMR experience - EPIC preferred

MEDICAL RECEPTIONIST (BILINGUAL PREFERRED)

This position is part time (20 hours) and located at our John Street Clinic - 501 John Street.

Job Summary:

Provides front desk coverage to include client greeting, data entry, client registration, cashier, form completion, phone triage to other professionals, filing, chart retrieval, medical record management and scanning.

Qualifications:

• High school diploma / GED

• Bilingual preferred

• EMR - EPIC preferred

• Excellent customer service skills

• Detail oriented

• Ability to multi-task

• 1 year clinical experience preferred